Timescales for Delivery and Charges We respect website users confidentiality. All orders are dispatched in discreet, plain packaging and we will never make website users details available to any third party company for marketing purposes. Delivery charges and timescales vary depending on the type of products ordered, the service website users select, delivery address and unforeseeable disruptions to delivery services. Please note that certain products may be subject to additional terms and conditions of sale relevant to the delivery charges and/or timescales applicable to that product. Delivery will be to the UK or international address specified in the website users order. If no one is available at a residential or other address at time of delivery, a note will be left to advise whether website users order has been left in a safe place or returned to depot. All risk in the products website users order (including risk of loss and/or damage to the products) shall pass to website users when they are delivered to the delivery address specified in website users order. www.playfiftyshades.co.uk shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. In the UK delivery charge refunds can only be made in accordance with website users legal rights under the Consumer Protection (Distance Selling) Regulations 2000 and other applicable legislation.Similar rights may apply for some international deliveries. For further information about website users legal rights contact website users local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau for UK customers). For international deliveries please refer to our Terms and Conditions.